Welcome to the BestStay Davos website, accessible at https://beststay.belcher-chain.com/. This Privacy Policy outlines how we collect, use, and protect your personal data in line with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR). By using our site, you consent to the practices described below.

1. Data Collection

• Personal Data You Provide: We may collect personal data (such as name, contact details, and payment information) when you book a stay or reach out to us.
• Technical Data: Our site collects technical data like IP address, browser type, and usage details to improve site functionality and security.

2. Purpose of Data Processing

We process data to:

• Manage bookings, communicate essential information, and provide services;
• Improve user experience and website functionality;
• Comply with legal and regulatory requirements, including accounting and tax obligations.

3. Data Disclosure and Transfers

• Service Providers: We may share your data with trusted third-party providers who support booking, payment, and technical functions.
• Legal Requirements: We may disclose information as necessary to comply with Swiss laws, regulations, or legal processes.
• Cross-Border Transfers: Where personal data is transferred outside Switzerland or the EU, we take steps to ensure an adequate level of protection, following Swiss or EU guidelines.

4. Cookies and Tracking

Our site uses cookies to enhance functionality and recognize returning visitors. You may disable cookies in your browser, though this may limit certain features.

5. Data Security

BestStay Davos takes robust measures to protect your data from unauthorized access, loss, or misuse. Data is securely stored and encrypted, particularly when handling financial information.

6. Data Retention

We retain personal data only as long as needed to fulfill booking purposes or comply with Swiss and EU regulatory requirements, including FADP and GDPR guidelines.

7. Your Rights

Under Swiss law, and where applicable under GDPR, you may have rights to:

• Access and correct your data;
• Request data deletion, subject to legal and contractual constraints;
• Restrict or object to data processing in certain cases.

Please reach out to us directly to exercise these rights or for any data-related inquiries.

8. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in data practices or legal obligations. We encourage users to review this policy regularly.

9. Contact Information

For questions about this Privacy Policy or your data rights, please contact: BestStay Davos